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Terms and Conditions

Last Updated: 1st May 2025

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Welcome to The Pelvic Physio Farnham ("we," "our," or "us"). These Terms and Conditions govern your use of our website www.thepelvicphysiofarnham.co.uk and our services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree, please do not use our website or services. For any questions, please contact us using the button below.

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1. Services


We offer one-to-one physiotherapy wellness services, including Pelvic Health Assessments, Pregnancy Assessments and Mummy MOTs. All services are subject to availability and may be modified or discontinued at our discretion.

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2. Bookings and Payments

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  • To secure in-person bookings, a deposit payment is required

  • We accept payments through Credit & Debit Cards, Apple & Google Pay and Bank Transfers

  • Any outstanding balances must be settled within 72 hours after the appointment has taken place

  • Cancellations and rescheduling are subject to our cancellation policy (see Section 3)

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3. Cancellation, Re-scheduling and Refund Policy

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  • Cancellations made 48 hours before the scheduled session will receive a full refund.

  • Cancellations made within 48 hours of the session may not be eligible for a refund. Please re-schedule to your earliest convenience.

  • Re-scheduling is available for all appointments up to 24 hours before the start time. Please contact us as soon as possible to arrange this.

  • If we need to cancel or reschedule a service, we will provide an alternative date or offer a full refund.

 

 

4. Client Responsibilities

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  • You are responsible for providing accurate information regarding your health and well-being.

  • You must notify us of any medical conditions or concerns before using our services.

  • You agree to follow any safety guidelines provided during sessions.

 

 

5. Liability and Disclaimer

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  • Our services do not replace medical advice. Always consult a healthcare professional before making any health-related decisions.

  • We are not liable for any injuries, allergic reactions, or adverse effects resulting from our services.

  • We make no guarantees regarding the outcomes of our services.

 

 

6. Privacy and Data Protection

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  • We comply with the General Data Protection Regulation (GDPR) to ensure the lawful processing of your personal data.

  • For details on how we collect, use, and store your data, please refer to our Privacy Policy.

 

 

7. Intellectual Property

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  • All content on this website, including text, images, and branding, is our intellectual property and may not be used without permission.

  • You may not reproduce, distribute, or modify any materials from our website without prior written consent.

 

 

8. Third Party Links

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  • Our website may contain links to third-party sites. We are not responsible for their content or policies.

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9. Amendments to Terms

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  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

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10. Governing Law

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  • These Terms and Conditions are governed by English Law. Any disputes shall be resolved in the courts of England and Wales.

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11. Contact Information


If you have any questions about these Terms and Conditions, please contact us at hello@thepelvicphysiofarnham.co.uk.

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By using our website and services, you agree to these Terms and Conditions.

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